Legal Access Depends On Local Law
Our Legal position is jurisdiction-dependent: access depends on local law, and you must use the service only where local law permits. We may ask for a clear phone verification step before account access, and we can pause an account when submitted details do not match the
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account record. Payment references from DANA, OVO, GoPay, QRIS, bank transfer or a virtual account may be checked against the account name and transaction history. These checks help us assess policy requests, wallet disputes and account changes without relying on informal messages. The same conditions apply
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when you use a mobile browser in Bandung, Medan or another Indonesian location. If a rule changes in your area, our support path can explain which access step applies.
Service availability depends on jurisdiction. Users are responsible for checking local law before access.